Job Description

Join Our Team & Get a $250 Sign-On Bonus!

Vyve Broadband is growing, and we are looking for motivated, outgoing sales professionals to help connect our communities to fast, reliable internet services. If you enjoy being in the field, talking with people, and getting rewarded for your performance, this role offers a strong opportunity to build a sales career while making a real impact in the neighborhoods we serve. The Direct Sales Representative is responsible for driving residential subscriber growth through face to face engagement in assigned neighborhoods. This is a performance driven field sales role focused on new customer acquisition, market penetration, and delivering a professional, compliant, and customer focused sales experience. This role requires consistent daily activity, strong self discipline, and accountability to sales and productivity targets. Representatives are expected to represent Vyve Broadband with integrity while contributing directly to net growth objectives.

Sales Execution and Results

• Conduct door to door canvassing within assigned territories to acquire new residential customers
• Present Vyve Broadband internet, video, voice, and managed WiFi solutions accurately and confidently
• Meet or exceed individual sales, activity, and productivity goals
• Accurately enter customer orders, promotions, and installation details into required systems
• Reduce order fallout by setting clear expectations and ensuring data accuracy

Customer Experience and Brand Representation

• Deliver a respectful, professional, and customer focused sales experience
• Clearly explain pricing, promotions, installation timelines, and service features
• Set honest and accurate expectations to support customer satisfaction and retention
• Maintain professional appearance and comply with Vyve branding and identification standards

Territory and Activity Management

• Work assigned routes and neighborhoods according to territory plans and schedules
• Track and report daily activity including doors knocked, conversations, and sales
• Gather and share competitive intelligence and customer feedback
• Adjust approach based on neighborhood demographics and competitive conditions

Compliance and Conduct

• Adhere to Vyve policies, sales compliance requirements, and ethical standards
• Follow all privacy, data protection, and customer information guidelines
• Comply with local solicitation laws and company permitting requirements
• Maintain reliable attendance and punctuality

Collaboration and Development

• Participate in required training, coaching sessions, and sales meetings
• Collaborate with installation, customer care, and support teams to ensure smooth customer onboarding
• Assist with mentoring or onboarding of new sales representatives when requested

Qualifications

• High school diploma or GED required
• Door to door, direct sales, or commission based sales experience preferred
• Telecom, broadband, or utility sales experience a plus
• Strong verbal communication and interpersonal skills
• Ability to work independently in a field environment
• Resilience and comfort handling rejection
• Basic proficiency with mobile devices and sales applications
• Reliable transportation and ability to meet company vehicle use requirements

Physical Requirements

• Field based role with extensive walking and standing
• Ability to navigate residential neighborhoods, stairs, and uneven terrain
• Schedule may include evenings and weekends based on customer availability

Performance Metrics

• Achievement of individual sales and activity targets
• Order quality and accuracy
• Customer satisfaction and complaint reduction
• Territory coverage and consistency
• Compliance with policies and standards

Vyve Broadband is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Interested candidates are encouraged to apply and take the next step in building a sales career with Vyve Broadband.

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