Job Description

Barbacks

Barbacks are responsible for stocking the bar, coolers and storage areas with appropriate items as well as maintaining cleanliness and sanitation standards of these areas. Assists the Bartender with sidework, glass washing, bussing and restocking. Also assists with Busser and Food Runner duties as directed.

Essential Functions:

• Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
• Arrange and set-up beverages, mixes, garnishes and supplies, and prepare drink mixes
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport filled glass racks, ice and cases of liquor, beer and wine
• Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
• Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties:

• Ensure the overall guest experience exceeds expectations and anticipate guests needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Safely and properly change beer kegs, CO2 tanks and soda dispensers
• Manually wash and sanitize glassware using a three compartment sink
• Account for and maintain the security of all bar stock and inventory
• Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Compensation Details:

Compensation: $12.62 hourly plus tips.

Benefits:

Get Paid $ to Refer your Friends*

50% dining discounts during shift

25% dining discounts at other Happy Hospitality locations

Flexible schedules in a fun, family friendly, team environment

Medical, Dental and Vision Options**

Paid time off vacation and sick**

Free Uniform (Up to two branded T-Shirts)

*Referred Employees Must Be in Good Standing

**Eligibility based off of time in position and average hours worked

Department: Front of House

Reports to: General Manager

Status: Variable Hour

FLSA Code: Non-exempt

Location: Chicago

Happy Hospitality is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States.

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