Job Description

Laundry Attendant

As a Laundry Attendant, you will be responsible for cleaning, sorting, and managing linens and laundry items to ensure a steady supply for guest rooms and operations. You will operate laundry equipment, maintain cleanliness in the laundry area, and support the housekeeping team to uphold quality standards. This role reports to the Executive Housekeeper.

Key Responsibilities

1. You will be the essential support for our hotel's laundry operations, ensuring guests have fresh and clean linens during their stay.
2. Your daily tasks will include sorting, washing, drying, folding, and storing linens and towels.
3. You will report to the Laundry Supervisor or Laundry Manager.
4. A career as a laundry attendant can lead to opportunities in various roles within the hospitality industry, such as laundry supervisor, laundry manager, or even a management position in hotel operations.
5. Linen Processing
6. Collect, sort, weigh, and transport dirty linens.
7. Load and unload washers, dryers, and/or drycleaning machines.
8. Add proper chemicals and monitor machine cycles.
9. Inspect items for stains or damage; decide whether to rewash, spottreat, repair, or discard.
10. Quality Control
11. Check cleanliness and presentation of all finished linens.
12. Fold, stack, and organize linens into carts for housekeeping distribution.
13. Ensure consistent supply of clean linens for guest rooms and hotel operations.
14. Cleanliness & Organization
15. Keep the laundry room clean, safe, and orderly.
16. Clean lint traps, maintain equipment, and follow safety procedures.
17. Organize chemicals and supplies properly.
18. Guest Service & Professionalism
19. Provide friendly, efficient service when interacting with guests or team members.
20. Follow Hilton brand standards and property procedures.
21. Maintain honesty and trustworthinessemployees have access to guest areas and must pass security clearances.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A combination of education and experience

What You'll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to sit, stand, bend, kneel, and lift as requiredwith or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG's Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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