Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all abouthelping people see! In this role, you'll become an expert in our brand and our glasses (take a peek at how they're made). Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who's eager to help Warby Parker grow. Sound a lot like you? Wonderfulread on!
What you'll do:
Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Use your expertise to explain prescription terminology and product offerings to customers
Work with your team to make sure all customers receive exceptional service
Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
Represent our brand to help educate others and get them excited about our values and mission
Who you are:
A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
Passionate about the eyewear and retail industries
A clear, effective, and professional communicatoryou can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
Extremely detail-oriented and capable of juggling a wide range of responsibilities
Open-mindedyou're constantly learning and challenging what you know
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave
Paid Holidays
Vacation days per year
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Some benefits of working at Warby Parker for part-time employees:
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave
And more (just ask!)
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
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