Job Description

Barista

Grand Casino Hinckley

Department: Food and Beverage

Lead with Purpose. Serve with Impact.

As a Barista We Proudly Serve Starbucks, you deliver consistently high?quality Starbucks beverages while creating a welcoming, guest?focused experience. This role blends beverage craftsmanship, speed and accuracy, and strong operational disciplinehelping the coffee venue run smoothly while upholding both Grand Casino service standards and We Proudly Serve Starbucks brand requirements.

What You'll Do

Guest Experience + Service Excellence

• Greet guests warmly, professionally, and with genuine hospitality.
• Take beverage and food orders accurately and efficiently; clarify preferences and answer menu questions with confidence.
• Prepare Starbucks coffee, tea, espresso beverages, and specialty drinks according to We Proudly Serve Starbucks standards.
• Deliver fast, accurate, and friendly service in a high?volume environment.
• Receive payments and follow all cash?handling and internal control procedures.
• Address guest questions and concerns appropriately, escalating issues when needed to ensure guest satisfaction.

Product Quality + Operational Execution

• Follow all Starbucks recipes, beverage specifications, and portion controls.
• Maintain cleanliness and sanitation of the coffee bar, equipment, counters, and guest areas.
• Clean and maintain espresso machines, brewers, and other equipment; report malfunctions promptly.
• Support inventory control, restocking, rotation, and product dating.
• Comply with all food safety, sanitation, and state health regulations.
• Assist with preparation, heating, and finishing of approved food items according to standards.

Team Collaboration + Culture

• Work cooperatively with supervisors and fellow food & beverage team members to ensure smooth daily operations.
• Participate in pre?shift meetings and maintain clear, professional communication throughout the shift.
• Promote a workplace culture grounded in respect, teamwork, accountability, and mutual support.
• Provide assistance to other food & beverage outlets as operational needs require.

Operational Reliability + Integrity

• Uphold all Grand Casino service standards and venue expectations.
• Maintain a professional appearance and comply with uniform and grooming guidelines.
• Complete assigned duties with attention to safety, accuracy, and guest impact.

You'll Thrive If You

• Have a naturally warm, welcoming, and guest?focused demeanor.
• Enjoy fast?paced, hands?on work where accuracy and friendliness matter.
• Communicate clearly and positively with guests and team members.
• Take pride in qualityevery drink, every interaction, every shift.
• Are reliable, adaptable, and eager to contribute to a supportive team culture.

What Success Looks Like

• Guests receive consistently high?quality beverages and positive service experiences.
• Drinks are prepared accurately, efficiently, and to Starbucks specifications.
• The workspace remains clean, organized, and compliant.
• Team members feel supported and operational communication remains strong.

What You Bring

• One year of prior barista or coffee shop experience preferred.
• ServSafe Certification preferred.
• Strong guest service, communication, and basic math skills.
• Ability to learn and apply standardized operating procedures related to beverage preparation and service.
• Ability to exercise sound judgment when responding to guest needs or operational situations.
• Must be able to secure and maintain a license from Gaming Regulatory Authority (GRA)
• Compliance with all Detailed Gaming Regulations (DGRs).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

What You'll Get

Culture + Support

• Weekly pay and competitive compensation.
• Medical, dental, and vision coverage.
• 401(k) with match, tuition reimbursement, and paid parental leave.
• PTO that is encouraged and supported.
• Recognition for birthdays, anniversaries, and service milestones.

Culture + Legacy

• A workplace rooted in tradition and transformation
• A strong team culture with mentorship, support, and development

Physical Requirements and Work Environment

• Ability to stand and walk for extended periods.
• Frequent bending, reaching, and lifting up to 30 lbs.
• Ability to perform in a fast?paced, high?volume environment.
• Use of hands to operate coffee equipment, tools, and POS systems.
• Exposure to hot surfaces, cleaning chemicals, wet or slippery floors, and moving equipment.
• Required use of designated uniform and PPE.
• Exposure to secondhand smoke and casino operational environments.
• Flexibility to work nights, weekends, holidays, and special events.

Job Tags

Similar Jobs