Job Description
Description:
Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.
At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.
We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.
Summary
An Augeo Manager, Professional Services Engineering, is responsible for leading a team of software engineers that delivers custom, client-facing platform features and integrations across Augeo's B2B SaaS product suite. This is a dual-focus role: you'll spend roughly 40% of your time interfacing directly with clients -- gathering requirements, presenting technical approaches, managing expectations, and ensuring delivery satisfaction -- and 60% of your time leading your engineering team through sprint planning, architecture decisions, code quality oversight, mentorship, and hands-on technical guidance. Your team works across multiple technology stacks, including the Encore platform (.NET/C#/SQL Server) and the AWE platform (TypeScript/React/Node.js/AWS). You will need to be comfortable navigating both ecosystems and helping your engineers deliver high-quality solutions, regardless of the underlying technology.
High-level Job Requirements
Competencies
Desired Technical Skills
Education and Experience
Work Environment
This position operates in a professional office environment and routinely uses standard office equipment such as laptop computers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Travel
Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected for team gatherings, client engagements, or executive off-sites.
Benefits of joining team Augeo
*St. Paul MN Preferred, but open to remote
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