Job Description

New Business Consultant

The New Business Consultant is instrumental to the success of regional sales offices by building partnerships with our financial professionals, accurately onboarding new client accounts, managing account openings and asset movement requests with broker-dealer, and serving as a point of contact between financial professionals, product partners, and custodians. Here are a few examples of the kinds of things you'll do:

• Provide training to financial professionals for new business protocols and technology fundamentals.
• Assist in the onboarding of new clients by accurately preparing and processing insurance, annuity, and investment account applications.
• Manage account openings and asset movement requests with broker dealer.
• Utilize industry technology, such as Salesforce CRM and proprietary product platforms to create, track, manage, and complete tasks related to new business operations.
• Implement and manage systems to track multiple time sensitive deadlines and maintain electronic client files.
• Communicate new account statuses, resolve client service issues, and support financial professional-client relationships through regular follow-ups.
• Assist with routine account or policy maintenance items for both new and existing clients and serve as a point of contact between the financial professional, product partners and custodians.
• Perform other job-related duties or projects as needed, which may include administrative tasks such as greeting guests, managing mail, answering phones, ordering supplies, and facilities management.
• Adhere to all legal and regulatory requirements while performing work activities and follow high standards of business ethics in all client interactions and transactions.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Bachelor's degree or equivalent in finance, business administration, or a related field preferred. 2+ years of related work experience in life insurance/broker-dealer or RIA operations: client service, account opening, account management, or operations. Proficiency in Microsoft Office Suite and familiarity with industry-specific software and CRM systems. Ability to quickly learn new web-based programs. Understanding of basic financial terms, products, services, regulations, and compliance standards. Strong customer service, organization, critical thinking, and ability to learn new skills required. Experience with Salesforce and/or other CRM platforms is highly preferred. A keen sense of urgency and responsiveness to customer needs as well as communication and relationship building skills. Ability to prioritize assignments, adapt to changing priorities and perform under pressure. Familiarity with FINRA regulations preferred.

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly) $25.48 - $34.13 / hour

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible Yes

This role will be based on-site in our Raleigh, NC business center.

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