Job Description
Duties: Under general direction, performs a wide variety of administrative, clerical, and customer service duties in support of the Parks and Recreation Department. The Office Assistant I serves as a primary point of contact for the public and departmental staff, ensuring efficient office operations, accurate recordkeeping, and responsive customer service while supporting departmental programs, services, and special events. Daily Duties: Answer and route incoming telephone calls and in-person inquiries in a professional, courteous, and customer-focused manner. Provide accurate information and assistance to the public, staff, and external partners regarding Parks and Recreation programs, facilities, and services. Receive, document, and process service requests from initial contact through completion, assigning tasks to appropriate staff and closing requests in a timely manner. Schedule and manage rental of City of Pasadena parks and facilities for internal and external users utilizing the RecDesk system. Perform cash handling functions, including receiving payments, reconciling daily receipts, and preparing and submitting deposits in accordance with City policies. Place departmental orders for supplies, equipment, and services using approved purchasing methods while adhering to City purchasing and procurement guidelines. Verify receipt of goods and services and prepare required documentation for vendor payment processing. Serve as custodian of petty cash, ensuring funds are accurately tracked, balanced, and replenished as needed. Track compensatory time for overtime-exempt personnel and maintain accurate records. Prepare and submit departmental agenda items and supporting documentation; track items through approval and implementation. Maintain and organize personnel files, ensuring confidentiality, accuracy, and compliance with record retention requirements. Take and accurately relay messages to appropriate personnel in a timely manner. Assist in the development, review, and maintenance of departmental policies and procedures. Take notes and prepare summaries during departmental meetings as assigned. Maintain all required licenses, certifications, clearances, and job-related requirements without interruption. Adhere to assigned work schedules and comply with the City's timekeeping and attendance policies. May be required to work evenings, weekends, or holidays as needed to support departmental operations or events. Weekly Duties: Process facility rental deposit refunds accurately and in a timely manner. Serve as department administrator for City of Pasadena purchasing cards, ensuring compliance with all applicable policies and procedures. Bi-Weekly Duties: Coordinate and process payroll for assigned departmental divisions, ensuring accuracy and compliance with payroll deadlines.
Qualifications: High school diploma or GED, plus two to three (2–3) years of clerical, administrative, or secretarial experience; or an equivalent combination of education and experience. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Ability to type a minimum of 45 words per minute with accuracy. A valid Texas Driver's license and a good driving record. Bi-lingual (English/Spanish)
The City of Pasadena offers very generous benefits to all full-time employees . For example:
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