Patient Care Coordinator Job at Flexzo Ai, New York, NY

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  • Flexzo Ai
  • New York, NY

Job Description

Job Description

W2 Remote Patient Care Coordinator (RN)

Location: Remote (New York license required)

Position Type: Full-Time or Part-Time | W2 Employee

Compensation: $60,000 - $70,000 for Full-Time Roles

We are a leading, patient-centered, multi-specialty medical practice

in New York City. As part of our continued growth and

commitment to expanding access to care, we are launching telemedicine services

throughout New York to deliver high-quality gynecologic care to patients statewide. We

are seeking W2 Remote Patient Care Coordinators to support both our in-person

locations as well as our telemedicine expansion.

Position Summary

The Patient Care Coordinator is a licensed registered nurse (RN) responsible for

coordinating comprehensive, patient-centered care across both brick-and-mortar and

telemedicine platforms. This role serves as a central point of coordination between

patients, providers, and care teams, helping deliver a seamless, high-quality care

experience.

Key Responsibilities

Serve as a clinical liaison for patients.

Perform clinical intake, triage, and ongoing patient assessments within scope of

practice.

Collaborate with physicians, advanced practice providers, and interdisciplinary

teams to develop and implement care plans.

Provide patient education regarding conditions, treatments, medications, and

follow-up care.

Track and manage test results, referrals, prescriptions, and care transitions.

Identify and escalate urgent or complex clinical issues appropriately.

Support informed consent processes and ensure compliance with regulatory and

organizational standards.

Assist patients in navigating care pathways, including specialty referrals and

external services when needed.

Ensure accurate, timely, and compliant documentation in the electronic medical

record (EMR).

Monitor care gaps and proactively engage patients to support adherence and

outcomes.

Participate in quality improvement initiatives and cross-functional workflow

optimization.

Qualifications

Active, unrestricted Registered Nurse (RN) license in NY (multi-state licensure

preferred).

Minimum 2–3 years of clinical experience in ambulatory care, women’s health,

telemedicine, or care coordination.

Strong clinical triage and assessment skills across diverse patient populations.

Experience working in or supporting multiple specialties preferred.

Proficiency with EMR systems.

Excellent communication, organizational, and patient engagement skills.

Ability to work independently and manage a high-volume, fast-paced virtual

environment.

Meticulous attention to detail.

Preferred Qualifications

Experience in multispecialty or integrated care settings.

Background in care coordination, case management, or population health.

Familiarity with telemedicine workflows, regulatory standards, and documentation

requirements.

Core Competencies

Clinical judgment and prioritization

Cross-specialty care coordination

Patient-centered communication

Adaptability in a virtual environment

Collaboration and accountability

Work Environment & Schedule

Fully remote position.

Flexible scheduling; may include evenings, weekends, or rotating shifts.

Must maintain a private, HIPAA-compliant workspace and reliable high-speed

internet.

Why Join Us

Innovative, multispecialty virtual care model

Collaborative, interdisciplinary team environment

Opportunity to impact patient care at scale

Flexible remote work structure

Job Tags

Full time, Part time, Remote work, Flexible hours, Rotating shift, Afternoon shift

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