Job Description

Key Responsibilities:
Process Development & Automation:

• Design and implement automated workflows, dashboards, and reporting structures in Smartsheet, Power BI, and JIRA.
• Ensure solutions are scalable, maintainable, and user-friendly for non-technical team members.
• Create custom views, reports, and data visualization tools that align with business needs.

Custom Development & System Integration:

• Develop custom scripts and applications (e.g., Python, JavaScript, VBA) to enhance Smartsheet, Power BI, and JIRA functionality.
• Establish API-based integrations between Smartsheet, Power BI, JIRA, Confluence, and other tools to improve automation and data consistency.
• Define and build backend data structures beyond Excel if required (SQL, cloud-based databases).
• Perform data queries, custom filtering, and conditional automation to improve efficiency.

JIRA & Confluence Management:

• Configure and maintain JIRA workflows, boards, dashboards, and issue tracking systems to align with business processes.
• Automate JIRA tasks and set up custom fields, issue types, and rules to optimize team collaboration.
• Develop structured documentation and knowledge bases in Confluence to support process adoption.

Process Optimization & User Training:

• Collaborate with stakeholders to gather requirements and translate them into practical solutions.
• Provide training and documentation to ensure long-term usability of the implemented systems.
• Optimize existing processes to improve efficiency and reduce manual effort.

Required Skills & Qualifications:

• Smartsheet Expertise - Advanced automation, reporting, permissions, and form creation.
• Power BI Proficiency - Data modeling, DAX, Power Query, and visualizations.
• JIRA Administration - Custom workflows, automation, board configuration, and reporting.
• Confluence Documentation - Creating structured documentation and knowledge management systems.
• Scripting & Automation - Ability to write custom scripts (Python, JavaScript, VBA, SQL, or similar).
• API & Data Integration Experience - Familiarity with JIRA REST API, Smartsheet API, Power BI connectors, and other integration tools.
• Strong problem-solving skills and ability to work independently while collaborating with a larger team.
• Excellent documentation and process-building skills to ensure long-term sustainability.

Job Tags

Similar Jobs