Job Description

Job Description

Job Description

General Position Summary

Primary responsibility includes the effective consulting on all mobility related services to ensure a successful relocation for the transferring employees of our corporate clients. The Consultant may also be asked to work closely with account management in support of the day-to-day corporate client regarding any issues or problem resolution.

 

Essential Functions/Major Responsibilities

 

• Acts as the single point of consulting and coordination of relocation services and benefits for the relocating employees of multiple clients and a variety of policies;
• Coordinate and manage the oversight of various relocation related services with our network of service partners;
• Utilizes the system that houses all pertinent relocation information for our clients and employees to calendar, task, diary and follow-up on all outstanding relocation related services with appropriate internal and external parties;
• Supports data integrity goals by entering key relocation related information relating to transferee, service provider network, client, etc., into system;
• Manages exceptions as directed via client instruction;
• Demonstrates a willingness to improve job-related skills, responding to direction and constructive feedback in a positive and professional manner;
• Shows flexibility and creativity in completing work assignments; may require additional work hours during peak season or as business requires;
• Attends and actively participates in all team and/or other meetings and training sessions as deemed appropriate;
• Develops and maintains a positive and professional working relationship with all members of the team, customers, clients, and service partners;
• Accepts additional job assignments and participates in project work as requested;
• Adheres to all company policies and procedures as outlined in the employee handbook;

 

Specific Job Skill s

 

• Excellent verbal and written communication skills;
• Ability to creatively solve problems and manage conflict;
• Highly customer service oriented;
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday;
• Ability to multitask and organize workflow to meet deadlines and prioritize work;
• Exceptional teamwork and interpersonal skills required;

 

Education and/or Experience

• College degree or equivalent work experience preferred;
• Minimum 2+ years experience in relocation or closely related customer service industry i.e., (real estate, mortgage, property management);
• Utilization of Microsoft Office Suite products and other technology supported systems and skillset;
• CRP designation and/or real estate license preferred.

Company Description

Focus Relocation, Inc., a full service relocation services company, assists corporations with relocating their employees across the country and abroad. Since 1995, Focus Relocation has served as an industry leader in corporate relocation. We pride ourselves on service that goes above and beyond to meet your relocation needs. That's why we call the level of service we offer as "Relocation. Reimagined." We work with each client to determine the services that meet needs and save time - in many instances, we find solutions and services our clients were unaware a relocation company could offer.

Nationally acclaimed as a leader in the Relocation industry, Focus Relocation has all the resources to meet your corporate relocation needs. Our offices are staffed with accomplished professionals who utilize their expertise to ease your transferees' transition and contain costs.

Company Description

Focus Relocation, Inc., a full service relocation services company, assists corporations with relocating their employees across the country and abroad. Since 1995, Focus Relocation has served as an industry leader in corporate relocation. We pride ourselves on service that goes above and beyond to meet your relocation needs. That's why we call the level of service we offer as "Relocation. Reimagined." We work with each client to determine the services that meet needs and save time - in many instances, we find solutions and services our clients were unaware a relocation company could offer.\r\n\r\nNationally acclaimed as a leader in the Relocation industry, Focus Relocation has all the resources to meet your corporate relocation needs. Our offices are staffed with accomplished professionals who utilize their expertise to ease your transferees' transition and contain costs.

Job Tags

Work experience placement, Work at office, Relocation

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