Job Description

Tour Guide

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel + Leisure Co. is looking for career-minded, diverse professionals that share our propensity to achieve realistic goals, while demonstrating a positive attitude in a high-energy environment. This role must establish commonality and build rapport with prospective and/or current owners as well as articulate the benefits of vacationing with Travel + Leisure.

Essential Job Responsibilities

Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Travel + Leisure Co. through establishing rapport, listening and sharing the benefits of our product. Leads are prequalified and provided by the company.

Responsibilities include, but are not limited to:

• Effectively present and deliver Tour Guide presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance.
• Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
• Articulate the benefits of vacationing with Travel + Leisure Co. Link product benefits to the customer's vacation goals.
• Demonstrate and maintain a positive and professional attitude in a high-energy environment

Minimum Requirements and Qualifications

• Ability to obtain CA Real Estate License within 6 months of hire (We facilitate and subsidize this process)
• Self-motivated, disciplined and professional
• Active listening skills
• Ability to consistently achieve minimum production standards
• Ability to perform general computer skills, and work with tablets/smart devices
• Ability to communicate clearly and concisely (verbal and written)
• Ability to be a team player and work in a team environment within a shared space
• Ability to overcome objections and perform within a short, luxury sales cycle

Education

• High School diploma or equivalent required

Training & Development

At Travel + Leisure Co. our success is dependent on your success, and we go the extra mile to ensure you are prepared to be successful in the long term. All newly hired Tour Guides must successfully complete a training module that is the most respected in the industry. Your training does not stop there! We have ongoing training at each location to ensure your success.

Compensation

The hourly rate for this role is $16.90.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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