Job Description

Job Description

Job Description

SPORTS PROGRAM TEAM MEMBER - Highlands Sports Complex

Sports Facilities Management, LLC

LOCATION: Triadelphia, WV

DEPARTMENT: SPORTS

REPORTS TO: DIRECTOR OF SPORTS

STATUS: PART-TIME

ABOUT THE COMPANY:

Highlands Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Triadelphia, WV. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Highlands Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national and regional recognition as a Top Workplace in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Court & Field Team Member will be responsible for a variety of sports duties dependent upon the sports program need for the day, providing participants a quality program experience.

DUTIES AND RESPONSIBILITIES may include:

• Assist Director of Sports Programs in various administrative responsibilities for leagues and other sports' programming
• Assist in set-up of all play areas
• Arrange for and schedule appropriate staffing to implement sports programming in assigned sports and activities
• Coordinate and lead game support staffing (scorekeepers, game clock operators, etc.)
• Complete special projects, daily assignments and other duties as needed
• Provide courteous and friendly service to all guests and staff
• Interact with the public regarding various aspects of leagues, programs, and events
• Work with other facility staff to resolve guest concerns and complaints
• Assist facility staff in understanding and enforcing the facility's policies, and procedures

MINIMUM QUALIFICATIONS:

• Must have the ability to work with a wide variety of ages
• Must having experience in working with youth sports as a coach, league administrator or event coordinator
• Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
• Commitment to the safety and wellbeing of others

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Facility has intermittent noise

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